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Shipping Time The time needed to ship merchandise will vary depending on the shipment's location and the particular time of year. Customers should expect delivery within 5-10 business days. Shipping Methods Merchandise will be shipped using Ground Service whenever possible. In addition, some items may be shipped directly from the manufacturer to customers. Expedited shipping is available at an additional cost. Please contact us for more information. Damaged Shipments Items damaged during shipment should be claimed with the freight carrier. If any cartons are missing or damaged, be sure to note this on the freight bill. If you find concealed damage after the driver has left, keep all the packing and call the freight carrier to return and inspect the damage and file a claim. We are not responsible for damage caused by the freight carrier. Refused or Undeliverable Shipments All items returned to us by the freight carrier as refused, undeliverable or any other reason will be subject to a 20% restocking fee. |
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